Tuesday, November 5, 2013

Black & Decker TRO620 4 Slice Toast-R-Oven



Infuriating and dangerous, Part 2
I am reading toaster oven reviews because this B&D TR0620 is the oven I want to replace. It still works, but life is too short to endure the aggravation factors.

As the previous reviewer reported accurately, the oven stays on after I believe I have turned it off (and after I have tried my best to turn it off and failed). This is unacceptable. So for safety reasons, I try to remember to keep the oven unplugged at all times when I am not actually using it. But here is the "Gotcha!:" The ON count-down knob with the timer works -- LOUD tick-tick-tick-tick -- without power! More times than I want to admit, I have inserted bread, twisted the ON knob to "Medium," and turned my attention to other parts of the meal while the toaster oven tick-tick-ticks away and then, DING! turns itself off. But when I finish the other preparations and return to the toaster oven, I find plain untoasted bread because all the knobs and noises worked even though the oven was not plugged in. That was...

Older model infuriating and dangerous
I see from the photo that TRO620 has been re-designed since we bought it a bit over 2 years ago... there is an extra knob, which I hope helps it work better than ours has. We chose it because our previous toaster over was a Black and Decker and worked the best of any we'd ever owned, and for its size and sleek appearance (always a mistake). From the outset it was a lousy toaster -- burned some parts before other areas had begun to brown. As an oven or broiler, similar problem: a hot spot in the upper element always scorched the top of the food before the rest was done. And from the outset, the toaster controls were difficult to use: you had to twist the very stiff timer knob past 10 minutes, then twist it back to the toast setting area on the timer (approx. 2-5 minutes, corresponding to light-dark), remembering also to set the oven temp control to 450/toast. At the end of the toast cycle, the unit would ding and turn itself off, but if you noticed that the hot spot was burning the...

Junk
I replaced our older B_d oven when the old one quit after 5 years of heavy use . The issue started the first day, the rack was uneven, almost half an inch off. I tried to return it to Walmart, but they told me this was a Black and Decker warranty issue. Black and Decker told me whis was an issue for thie model. I was to send it back UPS, $29.00, and it would be replaced/or repaired within 5-6 weeks, then returm it to me. We paid $29.00 then another 29?? For warranty on a known issue>
Stay away from these toaster ovens, Black and Decker knows about the issue and is selling them that way, they know most people won't pay the $29 to return it. Guess what I had a Walmart clerk open another box for me.It was the same way.!!!!!!
clmoorris

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