Perfect for Ramen Noodle lovers
I purchased this hot water dispenser about a month ago because it had a large capacity (4 liters)at an excellent price. I have never owned a "hot pot" before, but I was hoping this would keep up with our wintertime hot water needs since I have 7 kids.
Rosewill is a brand I have purchased before and I know they have a very responsive customer service department in case I have a problem.
This is not a small appliance and will take up some room on your counter. It is 15" tall and about 10 1/2" deep at the top. The sides of the exterior are silver colored metal, the top is white plastic, and the interior is stainless steel. There is a window on the front which allows you to see the water level at a glance. The controls are sealed buttons on the top. It also has a swivel feature on the bottom which is so convenient.
I got this so that my family could easily and quickly make hot tea, hot chocolate and ramen noodles. Since it safely dispenses water up to 208...
Rust rust rust!
We bought this product to help prep baby formula and within 1 month we noticed rust forming at the bottom of the heater. Also, the water gauge was broken when we received it. I noticed there was another review with the same rust issue. The price is alluring but stay away from this cheap product!
QC Needs To Be Improved
1st unit DOA, 2nd unit (replacement) has been functioning properly into the 4th hour.
1st unit's defectiveness:
1. Water could not dispense at all.
2. Its lid was harder to close and, when closed, had larger gap around the lid's rim if compared with the 2nd unit.
For the price, it is a good dispenser, having adjustable temperature, electric dispense motor, safe lock, and large capacity. Nevertheless, QC doesn't seem to be very consistent. As for the rust issue mentioned in other reviews, I'd need to wait and see.
-----Below Is For RMA Experience (*The item's star rating is not affected by the experience)-----
The 1st unit I received was defective-on-arrival. It couldn't dispense water at all. I contacted both Amamax and Rosewill via emails for exchange request with free RMA shipping (If using Amazon's RMA function, I could only RMA back for refund and pay for return shipping). At first, both of them kicked me back to each other...
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