Dont buy this
The parent company Metrokane advertises a 5 yr warranty. BUT they make you pay exorbitant prices for shipping the new item to you. I had mine about 2 years and a little tiny plastic piece broke. They could not ship me a replacement piece but said they would send a whole new item for $10. Even amazon and ebay don't charge that much shipping. I love the opener but customer service is BAD!
This is no reflection on any of the sellers or on amazon. It is a manufacturer warranty.
Poor Product, Excellent Customer Service
I purchased this wine opener from Wine Cooler Direct rather than Amazon. I was extremely disappointed with this product. For $72 I expected a high quality opener that felt solid and worked smoothly. Instead I received one that felt cheap and poorly made. After holding it in my hands I would not pay $25 for it, let alone $72. On the positive side, when I called Wine Cooler Direct they gave me an immediate refund and said I could keep the opener rather than send it back. If you are thinking about purchasing this product I strongly urge you to go to a store where you can see and feel it in person before buying it.
Update: After using this opener for a few months I have concluded that my initial review (one star) was a bit harsh. It actually works fine. It is not the same quality as the Screwpull Advanced Lever Model ($180 on Amazon), but is in a much lower price category. I still think that it is overpriced and would not recommend it to a friend.
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